Your advisor and partner.
CBA is there to help our clients effectively administer their benefit plans throughout the year.
Group Benefits Service and Support
CBA works with employers to help them communicate the value of the benefit program and the details of the offering to employees. The services we offer are tailored to meet the needs of each client’s employees and include:
- Notice of changes in benefits
- Premium cost sharing changes
- Employee education seminars
- Carrier change communications, both written and in meeting forums
Day-to-Day Administrative Support
Our service level agreements are our assurance that when you need our help, we’re ready to assist. Here are some of the ways we can help:
- Troubleshooting any escalated claims issues
- Day-to-day HR questions regarding the benefit program
- Regular client meetings to support the plan’s effectiveness
- Resolution of provider service issues
- Strategize solutions with clients around workforce and economic changes